Reward Realty loves helping buyers find their dream home! That’s why we work with each client individually, taking the time to understand their unique lifestyles, needs and wishes. This is about more than a certain number of bedrooms or a particular zip code. This is about your life. And it’s important to us.

A licensed real estate professional provides much more than the service of helping you find your ideal home. Realtors® are expert negotiators with other agents, seasoned financial advisors with customers, and superb navigators around the local neighborhood. They are members of the National Association of Realtors® (NAR) and must abide by a Code of Ethics and Standards of Practice enforced by the NAR. A professional Realtor is your best resource when buying your home.

When you work with Reward Realty, you get:

  • A knowledgeable and professional REALTOR®
  • A committed ally to negotiate on your behalf
  • The backing of a trusted company, Reward Realty

We have the systems in place to streamline the home-buying process for you. As part of our services, we are committed to helping you with your home search by:

  • Previewing homes in advance on your behalf
  • Personally touring homes and neighborhoods with you
  • Keeping you informed of new homes on the market
  • Helping you preview homes on the web
  • Advising you of other homes that have sold and for how much
  • Working with you until we find the home of your dreams

At Reward Realty, our business has been built around one guiding principal:
It’s all about you.

Your needs

Your dreams

Your concerns

Your questions

Your finances

Your time

Your life
Our focus is on your complete satisfaction. In fact, we work to get the job done so well, you will want to tell your friends and associates about your experience working with us.

Good service speaks for itself. Our agents look forward to earning the opportunity to help you and all of your friends!

How is Reward Realty different from other real estate companies?

We have top industry professionals working around the clock to ensure all of our clients needs are taken care of. Relationships are key in an industry such as real estate. Our agents go the extra mile to attend local seminars, real estate events, broker tours and open houses, so that they can meet and become familiar with as many agents as possible. Successful agents want to work with other successful agents, because they have the confidence that the other agent will do what it takes to make sure the transaction goes smoothly.

As new programs come up, we are always first in line to find out if/how they can benefit our clients.Our website is always kept up-to-date with through are property search engine which is powered by the Multiple Listing Service. Also provided are number of resources for you to access  more information on the city, schools, neighborhoods, and recent market activity. If you have any problem finding something that is not on our site, we will gladly assist you in finding the best answer.

We specialize in the bay area. This is the area that we are most familiar with and the area you will benefit the most from our services. If you are new to the area, or moving to a new part of town, please check out the neighborhood information to find out a little bit more on the benefits and distinctions of each area.

Communication is key to any successful relationship. We do our best to be as available as possibly for our clients whether is be by phone or email. It is a priority to get back to you as soon as possible so that we may address any questions or concerns that you might have.

Clients for Life
Good service speaks for itself! Here are what some of my past clients have said about my service:

“Caroline is a wonderful realtor. She was very detailed, and organized. Whenever I had a questions she would call me back right away and her emails were always friendly and quick. I would recommend her as a realtor to anyone. She helped us go through a process that is normally very stressful but Caroline always came across as being there for us and had a calming effect. I will use Caroline again as a realtor.”

“I and my wife worked with Caroline Dukelow when we bought our first house in January 2012. The most important attribute of Caroline is her eagerness to learn about her clients, and understand what they really are looking for. She narrows down the existing market options based on clients’ needs and values their time. She provides a complete solution, as I experienced her help and referral in every step of finding our dream house such as taking us to the houses, offer phase, taking the right loan, inspection, closing the escrow and even finding a handyman. I and my wife are grateful that we worked with her and she found us our current home. I would recommend her to any home-buyer in Bay Area.”

Our Commitment to You
We are committed to providing each and every client with the information and expertise necessary to get you your next home!


How will you tell me about the newest homes available?
The Multiple Listing Service Website provides up-to-date information for every home on the market. I constantly check the New on Market list so I can be on the lookout for my clients. I will get you this information right away, the way that is most convenient for you; by phone and/or email.

Will you inform me of homes from all real estate companies or only Reward Realty?
Our property search will keep you informed of ALL homes. We want to help you find your dream home, which makes staying on top of all homes available on the market.

Can you help me find new construction homes?
Yes, I can work with most builders and get you the information you need to make a decision. On your first visit with the builder, I will accompany you. By using my services with a new construction home purchase, you will receive the services I offer, as well as those provided by the builder, at no cost to you.

How does for sale by owner (FSBO) work?
Homeowners trying to sell their home without agent representation are usually doing so in the hopes of saving the commission. Most buyers are wary of these sales due to lack of disclosure. We offer a limited agency to buyers and seller alike to help you save money on your next real estate transaction. If you see a FSBO and want the advantages of my services, let me contact the owner for you and make an appointment. Most times the homeowner will work with an agent, even though their home is not listed, since the agent is introducing a potential buyer to their property.

Can we go back through our property again once an offer is made, but before possession?
Usually, we can notify the seller and schedule a convenient time to visit the property again. Approximately 5 days prior to closing, we will schedule a final walk-through and inspection of your new home to ensure it is in the same condition as when your offer was made. This is an excellent time to bring your tape measurer to help plan for your move.
Once my offer is accepted, what should I do?
Celebrate and focus on moving into your new home! You will want to schedule your move, pack items and notify businesses of your address change. I will provide you with a moving checklist to help you remember all the details. Your lender will provide you with a good faith estimate and HUD statement, which will indicate the amount you will need to bring to closing.

Once you have decided to begin shopping for a home, a number of questions may arise. Can I afford to purchase? What will my monthly mortgage payments be? How much will I save on taxes? For your convenience, I have provided you with a few helpful calculators to approximate these costs and savings for you.

Mortgage Calculator


Tax Savings Generated by Mortgage

Once you have found the property you want, we will write a purchase agreement. While much of the agreement is standard, there are a few areas that we can negotiate:

The Price
What you offer on a property depends on a number of factors, including its condition, length of time on the market, buyer activity, and the urgency of the seller. While some buyers want to make a low offer just to see if the seller accepts, this often isn’t a smart choice, because the seller may be insulted and decide not to negotiate at all.

The Move-in Date
If you can be flexible on the possession date, the seller will be more apt to choose your offer over others.

Additional Property
Often, the seller plans on leaving major appliances in the home; however, which items stay or go is often a matter of negotiation.
Typically, you will not be present at the offer presentation – we will present it to the listing agent and/or seller. The seller will then do one of the following:

• Accept the offer
• Reject the offer
• Counter the offer with changes

By far the most common is the counteroffer. In these cases, my experience and negotiating skills become powerful in representing your best interests.
When a counteroffer is presented, you and I will work together to review each specific area of it, making sure that we move forward with your goals in mind and ensuring that we negotiate the best possible price and terms on your behalf.

Prepare for It
Closing day marks the end of your home-buying process and the beginning of your new life! To make sure your closing goes smoothly, you should bring the following:

• A certified check for closing costs and down payment. Make the check payable to yourself; you will then endorse it to the title company at closing

• An insurance binder and paid receipt

• Photo IDs

• Social security numbers

• Addresses for the past 10 years

Own It
Transfer of title moves ownership of the property from the seller to you. The two events that make this happen are:

Delivery of the buyers funds

This is the check or wire funds provided by your lender in the amount of the loan.

Delivery of the deed

A deed is the document that transfers ownership of real estate. The deed names the seller and buyer, gives a legal description of the property, and contains the notarized signatures of the seller and witnesses.
At the end of closing, the deed will be taken and recorded at the county clerk’s office. It will be sent to you after processing.

You may not be able to move mountains, but you can plan an organized move with a little help from this step-by-step timeline.

Two Months Before

  • Sort and purge.Go through every room of your house and decide what you’d like to keep and what you can get rid of. Think about whether any items will require special packing or extra insurance coverage.
  • Research.Start investigating moving company options. Do not rely on a quote over the phone; request an on-site estimate. Get an estimate in writing from each company, and make sure it has a USDOT (U.S. Department of Transportation) number on it.
  • Create a moving binder.Use this binder to keep track of everything—all your estimates, your receipts, and an inventory of all the items you’re moving.
  • Organize school records.Go to your children’s school and arrange for their records to be transferred to their new school district.

Six Weeks Before

  • Order supplies.Order boxes and other supplies such as tape, Bubble Wrap, and permanent markers. Don’t forget to order specialty containers, such as dish barrels or wardrobe boxes.
  • Order boxes and other supplies such as tape, Bubble Wrap, and permanent markers. Don’t forget to order specialty containers, such as dish barrels or wardrobe boxes.

  • Use it or lose it.Start using up things that you don’t want to move, like frozen or perishable foods and cleaning supplies.
  • Take measurements.Check room dimensions at your new home, if possible, and make sure larger pieces of furniture will fit through the door.

One Month Before

  • Choose your mover and confirm the arrangements.Select a company and get written confirmation of your moving date, costs, and other details.
  • Begin packing.Start packing the things that you use most infrequently, such as the waffle iron and croquet set. While packing, note items of special value that might require additional insurance from your moving company. Make sure to declare, in writing, any items valued over $100 per pound, such as a computer.
  • Label.Clearly label and number each box with its contents and the room it’s destined for. This will help you to keep an inventory of your belongings. Pack and label “essentials” boxes of items you’ll need right away.
  • Separate valuables.Add items such as jewelry and important files to a safe box that you’ll personally transport to your new home. Make sure to put the mover’s estimate in this box. You’ll need it for reference on moving day.
  • Do a change of address.Go to your local post office and fill out a change-of-address form, or do it online at But in case there are stragglers, it’s always wise to ask a close neighbor to look out for mail after you’ve moved. Check in with him or her two weeks after the move, and again two weeks after that.
  • Notify important parties.Alert the following of your move: banks, brokerage firms, your employer’s human resources department, magazine and newspapers you subscribe to, and credit card, insurance, and utility companies.
  • Forward medical records.Arrange for medical records to be sent to any new health-care providers or obtain copies of them yourself. Ask for referrals.

Two Weeks Before

  • Arrange to be off from work on moving day.Notify your office that you plan to supervise the move and therefore need the day off.
  • Tune up.Take your car to a garage, and ask the mechanic to consider what services might be needed if you’re moving to a new climate.
  • Clean out your safe-deposit box.If you’ll be changing banks, remove the contents of your safe-deposit box and put them in the safe box that you’ll take with you on moving day.
  • Contact the moving company.Reconfirm the arrangements.

One Week Before

  • Refill prescriptions.Stock up on prescriptions you’ll need during the next couple of weeks.
  • Pack your suitcases.Aim to finish your general packing a few days before your moving date. Then pack suitcases for everyone in the family with enough clothes to wear for a few days.

A Few Days Before

  • Defrost the freezer.If your refrigerator is moving with you, make sure to empty, clean, and defrost it at least 24 hours before moving day.
  • Double-check the details.Reconfirm the moving company’s arrival time and other specifics and make sure you have prepared exact, written directions to your new home for the staff. Include contact information, such as your cell phone number.
  • Plan for the payment.If you haven’t already arranged to pay your mover with a credit card, get a money order, cashier’s check, or cash for payment and tip. If the staff has done a good job, 10 to 15 percent of the total fee is a good tip. If your move was especially difficult, you might tip each mover up to $100. Don’t forget that refreshments are always appreciated.

Moving Day

  • Verify.Make sure that the moving truck that shows up is from the company you hired: The USDOT number painted on its side should match the number on the estimate you were given. Scams are not unheard-of.
  • Take inventory.Before the movers leave, sign the bill of lading/inventory list and keep a copy.